http://forum.crmreports.com/ User-to-user CRM related forums en Wed, 08 Sep 2010 04:28:03 +0000 http://forum.crmreports.com/topic/zoho-crm-how-d-tools-uses-zoho-crm-for-lead-conversion#post-2028 Thu, 18 Sep 2008 19:05:13 +0000 Claudiu 2028@http://forum.crmreports.com/ <p>Adam Stone (the "boss" at D-Tools) explains in a recently featured blog post how they use ZOHO CRM to handle the large number of leads they have gathered over the years, giving some insight into a (small?) part of their business process. The articles are posted here:<br /> <a href="http://blogs.zoho.com/crm/explaining-the-d-tools-crm-system/">Explaining the D-Tools CRM System</a><br /> <a href="http://blogs.zoho.com/crm/explaining-the-d-tools-crm-system-lead-management/">Explaining the D-Tools CRM System - Lead Management</a><br /> <a href="http://blogs.zoho.com/crm/explaining-the-d-tools-zoho-crm-system-sales-roles/">Explaining the D-Tools Zoho CRM System - Sales Roles</a><br /> One thing that caught my attention is the way he categorizes the leads, the starting level being:</p> <blockquote><p>1-Lame - If the email domain address is a free mail service like Hotmail or a home based service like Comcast and no website or a lame website like under construction.</p> </blockquote> <p>I wonder how would he categorize Sarah Palin as a lead, given the recent <a href="http://blog.wired.com/27bstroke6/2008/09/palin-e-mail-ha.html">yahoo email scandal</a> ;). </p>